These terms and conditions cover all purchases from Breathalyser Direct, UK Breathalyzer Shop , Breathalyzer Solutions & Irish Breathalyzer Shop. By buying from us you accept these terms.
Alcohol Testing & Breathalyzer units are normally dispatched the same day. However during busy periods this may not be possible. If you require guaranteed next day delivery, then you should contact us by telephone to request this service - an additional postage fee for guaranteed next day will be levied - normally £5 on standard orders. This is not available after for orders placed after 3.00pm
Free Delivery applies to UK mainland orders only.
Exceptionally where a breathalyzer is out of stock, we will advise you by E mail as soon as possible giving you the option to cancel your breathalyzer order and be credited with a full refund.
Please contact us directly for shipping to other destinations or for breathalyzer bulk orders.
We specialize in breathalyzer sales to employers..
On international breathalyzer orders, where your breathalyzer is returned to us because of failed delivery, we reserve the right to charge for the return postage on your breathalyzer.
On other orders containing an error (for example wrong unit ordered by mistake or quantity error) we will refund or replace as required. Postage return fees will not be refunded where the error is not our fault.
7 day money back guarantee on your Breathalyzer
We want you to be totally satisfied with your breathalyzer from Breathalyserdirect. Our aim is to offer a first class service.
If, however, you change your mind, then simply return the breathalyzer in its original and unused condition, along with the packaging, within 7 days and we'll exchange it or offer you a full refund or a replacement breathalyzer from our range (extra charges may apply). We can not accept returned breathalyzer units that have been blown into unless faulty. We recommend that you return via recorded delivery. We will levy a standard charge of £10.00 to cover administration/ restocking aswell as any postage costs. We are unable to accept returns on used breathalyzer units unless faulty. This offer does not apply to Drager units.
Your statutory rights remain unaffected.
Warranty Claims & Returns
For a warranty claim or any return you must contact us before hand to receive a return number. All units should be returned in original packaging or, if unavailable, suitable protective wrapping eg bubble wrap and padded envelope. We will not be liable for units returned to us without suitable protection and subsequently found to be damaged. We recommend that you return all units by Royal Mail Special Delivery which will cover transit insurance.
All units with the exception of the AL2500 series (6mth warranty) are warranted by the manufacturers for a period of 12mths from the date of purchase. This applies to the UK & Eire only. The warranty does not cover accidental or incidental damage of any kind caused by misuse. If a warranty claim is valid, then in the first instance a repair will be carried out if possible, including a replacement sensor if found to be faulty. The sensor is specifically excluded from warranty claims if contaminated by food/smoke/nicotine or liquids of any kind. In addition warranty claims as a result of damage caused by incorrect removal/insertion of replaceable sensors on The AL6000 series is specifically excluded. All sensors have a finite life period in normal use and recalibration due to sensor life expiry is not covered by the warranty. Please be advised that semi conductor type sensor breathalysers (AL2500, CA2000, DA5000, BACTrack. AL6000 & AL7000) have limitations and can not reciprocate the accuracy of a Home Office Approved UK Police unit. Low levels of alcohol do not always register on these units. If you require a unit registering low levels we recommend the Drager series.
If you return your unit to us because you are unhappy then we will try our best to resolve the problem. If we are unable to reproduce an alleged fault then we may, at our sole discretion, offer an upgrade to an alternative unit, normally at a discount to the full retail price.. By accepting the upgrade you accept that we are unable to reproduce the fault and any future claims regarding the old unit are null and void.
Price Match Guarantee
The Price Match Guarantee applies to UK sales only (not including Electronic Auction Houses eg E Bay). We will match a competitor's price on a like for like basis. We will refund the difference if you discover the exact same unit for sale at a lower price (excluding electronic auction houses) within 7 days of purchase. You must provide us with suitable proof eg internet address showing price, telephone number etc.
All breathalyzer units start to lose their accuracy after a period of time. A recalibration requirement would normally present (but not in every case) as spurious/unreliable readings inconsistent with the alcohol consumed.
The manufacturers recommend recalibration after approx 200-300 tests or 6 -12 mths of use. Frequent testing (ie high volume testing of 100+ tests within a relatively short period) will also affect the sensor life. If you are likely to test in the high volume regime then a semi- conductor sensor is not suitable and you should consider the Drager 6510/6810 fuel cell units.
This is a rough guide, and individual breathalyzer units will vary dependent on conditions such as storage conditions, breath sample purity (eg nicotine and residual food particles will shorten life).The AL2500/AL5000/BACTrack/CA2000 series are considered disposable units. It is more cost effective to simply replace the whole unit with a new one. We are able to recalibrate the AL6000, AL7000 series (replaceable sensor version), DA5000 and Draeger 6510/6810 series only and recommend that you contact us for advice when the need arises. If you buy the AL6000 or AL7000 version we can simply post you a replacement sensor or fit it for you should you prefer. Breathalyzer calibration is specifically excluded from the manufacturers warranty issued by Sentech (Korea) limited, Han Electronics & Draeger Ltd.
Breathalyserdirect/UK Breathalyzer Shop/Breathalyser Solutions Ltd will not be liable for any loss incurred by you as a consequence of alcohol influence in any† way. We will not be liable for any loss through misuse of our website, by any unauthorised access to, by any alteration of data transmissions, any corruption of data, any destruction of data, or any other loss incurred.
A digital breathalyzer should be used only as a screening device and may only give an indication of the possible presence of alcohol in the blood of the test subject.†† The exact concentration of alcohol in the blood of the test subject cannot be accurately determined by using a breathlayzer. Correlation between breath alcohol content and blood alcohol content depends on many variables. Breathalyserdirect disclaims liability for incidental, special, or consequential damages of any nature.† We make no warranties as to the accuracy of any articles or information on this site. You should always consult with a legal professional if in doubt. All of our breathalyzer units, with the exception of the Drager series are non Home Office approved and therefore should be used as initial screening only. A home office approved calibrated unit, blood test or urine sample will be required if action is to be taken against an individual or employee for breach of contract or in the event of disciplinary action due alcohol consumption. We do not offer advice/recommendations regarding disciplinary procedures against individuals suspected of alcohol abuse/intoxication in any way, and as such will not enter into any dialogue or written communications regarding such.
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All rights to the designs and information contained in and on our website are owned by The BreathalyserDirect †series of companies and are protected by copyright.
By ordering from us you agree to be bound by our terms and conditions.